49 articles in this category
Deliverability
- Achieving Compliance: Meeting Google and Yahoo's Email Sender Requirements in 2024From February 2024 onwards, Google and Yahoo are making it necessary for email senders to use email authentication, and there are also some...
- An Introduction To Email DeliverabilityThis article provides a comprehensive overview of what email deliverability means and its significance for marketers and businesses. It...
- How List-Unsubscribe helps email deliverability**What is the list-unsubscribe header?** The list-unsubscribe header is an additional ‘unsubscribe’ link generated by some of the most...
- How to Resubscribe After Unsubscribing from an Email List**Introducing the Quick Opt-In Option in Email Unsubscribe Workflow** **Problem Statement:** Previously, the process to re-opt into our...
- Step by Step guide to Creating Custom Unsubscribe Links## 1. Create a landing page with messaging you want people to see when they unsubscribe ## ## 2. Use the url to the landing page from Step...
- What is Email Deliverability?“I think my deliverability is ok…” **What does that mean? Where do we see Deliverability?** First, let’s make sure we’re on the same page...
- Why Are My Emails Going To Spam?The article addresses common reasons why emails sent through the platform might end up in spam folders. It highlights factors such as poor...
- Workflow Action based on Email Event Clicked/Opened**How To Add an Email Event Trigger (Clicked/Opened) to a Workflow:** **Step 1:**Select the initial trigger within your workflow and search...
General
- Bot Detection Preventing Statistics Increment and Automation Execution**Overview** In the realm of email marketing, accurate metrics are crucial for understanding customer engagement and the effectiveness of...
- Email Services Configuration - Reply & Forward Settings**What are Reply & Forwarding Addresses?** Here are a few additional configurations that you can use to receive copies of the Emails that...
- Enhanced Email Verification for Campaigns!To enhance security and protect your reputation, we now require verification of your From email address before sending an email campaign....
- Enhanced Email Verification for Campaigns!Previously, email addresses for campaigns were not verified, which could have led to identity spoofing and potential damage to your...
- Filter Contacts by Email Stats and Enhanced Filtering Options**Primary functions within this feature set:** - **Email Stat Filtering**: Users have the ability to filter contacts based on specific...
- List of All Outgoing System-Generated Emails**Account/Location Level** **New Appointment Request** The "New Appointment Request" notifications are sent from the Unassigned Calendar...
- Sending Priority - From Name & Address**Note**: Now that Workflows are live in all accounts, you can do everything that Triggers and Campaigns do (and more!), all in one...
Mailgun
- Cold Email Inbound Setup Mailgun### **By Default** If I mask the sender email like testing@gmail.com, the reply-to address will show as testing@replies.subdomain.com, and...
- Email Validation From Maligun within the CRMActivate Email Validation to have MailGun validate your new emails automatically inside the CRM. **Please note:** **** **Please Note:**...
- Mailgun API Key – Where to Find in Mailgun & How to Use in the Platform**Log in to Mailgun** Make sure your domain is set up under US and that a green checkmark appears next to the domain. **To Create a New...
- Mailgun Setup - CloudFlare Domain Setup**Step-by-step Mailgun Setup** 1. Sign up for Mailgun.com 2. Check your email inbox to verify the email address 3. Login to Mailgun, Click...
- Mailgun Setup - Google Domain Setup**Step-by-step Mailgun Setup - Google Domains** 1. Sign up for [Mailgun.com](https://signup.mailgun.com/new/signup) 2. Check your email...
- Mailgun Setup - Namecheap Domain Setup**Step-by-step Mailgun Setup - Namecheap Domain Setup** 1. Sign up for Mailgun.com. 2. Check your email inbox to verify the email address....
- Mailgun Setup - Siteground Domain Setup### **Step-by-step Mailgun Setup - Siteground Domain Setup** 1. Sign up for Mailgun.com 2. Check your email inbox to verify the email...
- Mailgun Setup Checklist**Are You Signed Up For The Right Mailgun Account?** - Foundation 50k is the minimum plan level necessary (Flex “Pay as you Grow” plan does...
- What will be the order of Email Provider we will use to send emails?The order of Email Provider we will use to send emails: 1. **Your account Default Provider (Your account view) ** 2. **Email Settings for...
- Why won't my DNS records work in SquareSpace?As per SquareSpace's support, they do not allow changes to the DNS to be made via the Google Chrome browser. To fix, simply use a different...
REI Unlock Email
- Email Authentication - DMARC**What is DMARC?** DMARC, or Domain-based Message Authentication Reporting and Conformance, is a technical tool that verifies emails by...
- Email Sending Guide: Email Best Practices & Email Warm Up**Introduction** This guide is designed to give users everything they need to know to avoid the SPAM folder and land their emails into the...
- How to enable and rebill REI Unlock Email ValidationEmail Validation is a process that checks if an email address is deliverable. In other words, this tool determines if it’s possible to...
- How to Set Up Unsubscribe Links for REI Unlock EmailThe article provides a step-by-step guide on how to set up unsubscribe links for email campaigns in the platform. It emphasizes the...
- How to use the Email Risk Assessment Tool for REI Unlock EmailThe **Risk Assessment** feature is designed to optimize your email marketing campaigns. Harnessing the power of **Bulk Verification**, it...
- REI Unlock Email Dedicated Domain and IPEmail marketing is a great way to reach customers and increase sales. But if you're not careful, you could end up in trouble. A dedicated...
- REI Unlock Email Settings## Email Tracking for REI Unlock Email Tracking email engagement is crucial for tailoring your email marketing strategy. In this article,...
- SSL Certificates for Dedicated REI Unlock Email DomainsSSL certificates (Secure Sockets Layer) ensure that any links included in the email are secure and accessible by encrypting tracking URLs,...
- What is email Bounce Suspension, and how to avoid itEmail sending will be suspended for having a high hard bounce rate. Email providers and anti-spam networks monitor bounce rates for every...
- What is REI Unlock Email?**What is REI Unlock Email?** REI Unlock Email acts as an email service provider hosted by the CRM, which has industry-leading...
Troubleshooting Email
- Email Error Library for supported SMTPsNavigating email errors can be complex, given the myriad factors that can interfere with successful delivery. This guide elucidates common...
- How to check logs for a specific email in Mailgun# **Mailgun Sending Logs** 1. Log in to https://app.mailgun.com/app/dashboard 2. Click **Sending**...
- How to fix links in the email that do not open?When we open the links sent from **the software**, it's going to email.mg.yourdomain.com, which is the Mailgun domain you set up for your...
- How to send a test email in the Conversation**Creating a test contact** - Click the account you want to test in - Click on **Contacts ** - Click on**Add Contact** **Fill out the First...
- REI Unlock Email / Mailgun replies not working when using WIX as the domain providerWhere did you get the domain for WIX? You will need to follow this article in order to set up your nameservers so they are not managed by...
- Troubleshooting Email statistics## Why Email statistics are not showing ### 1. Check how the user is sending the emails. Are they sending through email builder bulk...
- Troubleshooting Warning: Please contact REI Unlock support to change email settings****If you are trying to add an SMTP provider and this error message shows up, please check if the location has email reselling settings...
- When email replies are not showing up in ConversationThis guide troubleshoots issues with email replies not appearing in conversations. This could be due to several factors like incorrect...
SMTP Providers
- Limitation of using SMTP when emails are not sendingIf you are using the SMTP provider to send emails and they're not delivering most of the time, the reason is usually because the sender...
- Setting Up SMTP Providers``` We have direct integrations with both Google and Outlook, if you're sending through these providers please use those integrations not...
- Using Google/Gmail/Google Workspace as your SMTP ProviderThis comprehensive guide walks you through creating app-specific account passwords with 2-step verification, focusing on Gmail SMTP...
- Using SendGrid As The SMTP ProviderThis help article provides a guide for integrating SendGrid as your SMTP provider within the platform. It details the necessary...
- Using Zoho as your SMTP Provider**Configuring Zoho as Your SMTP Provider** This article provides a step-by-step guide for integrating Zoho Mail as your SMTP provider...
- Why Can't I use My Free Email Address As The SMTP?If you're encountering issues using your free email address as the SMTP (Simple Mail Transfer Protocol) server for sending emails, you're...
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