Tags and Custom Fields:

  • Tags Assigned: Utilize tags to categorize contacts based on their behaviors or attributes.
  • Custom Fields: These fields allow for the collection and storage of specific information tailored to your needs.

Examples of Custom Fields:

  • Age: Record and segment contacts by age.
  • Birthday: Track birthdays for personalized marketing or outreach.
  • Pipeline Stage: Monitor where each contact is within the sales process.
  • Pipeline Status: Identify the current status of contacts within the pipeline.

Identifying Contacts Based On:

  • Email Presence: Find contacts who either have or lack an email address.
  • Interest Area: Target contacts with particular interests inferred from their purchase history.
  • Survey/Form Responses: Filter contacts based on how they have responded to specific forms or surveys.

Common Use Cases

Tag(s) Applied Custom Field(s) Age Birthday Pipeline Stage Pipeline Status

Finding contacts that

  • Do or don't have an email address
  • Have a particular area of interest based on past purchases
  • Have replied to a form or survey a particular way